Under heading legal / policies
Pricing and Availabilty
Not all items shown on our web site are available for pickup at our office or warehouse store. Please note that retail pricing may vary from our web pricing.
Returns & Order changes
All returns must be authorized by us within 3 days of the invoice date. Within three (3) days of purchase, we will replace any product that is deemed defective. After 3 days, notwithstanding, the manufacturer’s warranty process must be followed. this will not apply in case of projector where the policies of manufacturer will prevail.
Due to restrictions placed upon us by the manufacturers, certain products are subject to the manufacturers repair policies. Kindly check before placing the order with us.
All non-defective returns authorized by us are subject to 40% restocking fee, and must be returned within 30 days from date of invoice. You have to make firstly payment for this 40 % amount and once the material has been received by us in good condition, we will return the payment in full received at the time of purchase.
All returns and exchanges authorized by us must be returned to us within 14 days of return authorization.
Refused shipments are treated as a return and charged a minimum 40% restocking fee plus the shipping amount.
Your Customer Refused the Shipment
Refused Drop shipments are treated as a return and charged a minimum 40% restocking fee plus the shipping amount.
Risk of Loss
Title to goods herein being purchased is retained by the seller until goods are paid for by the purchaser and at that time title passes to the purchaser. Loss or damage that occurs during shipping by a carrier selected by us is our responsibility. Loss or damage that occurs during shipping by a carrier selected by the Customer is the Customer’s responsibility.
This is non-negotiable.
Special Orders are strictly not returnable. Please make sure you are ordering the proper components for your application.
All order changes must be emailed to our customer service department.
You are entitled to the manufacturer’s limited express warranty that accompanies the product. We makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. We will under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.